FAQs

Billing, Account Set up, Payment Options and more are handled through our customer service department. Visit their page at: 

https://www.cityofdenton.com/314/Customer-Service

Or call Utility Billing at:

940-349-8700

Or visit us in Person Monday -Friday, 8am -5pm at:

601 E Hickory St

Denton, TX 76205

Denton maintains nearly 700 miles of water mains, which means we need your partnership. If you see a mainbreak or a leak in our public system, please speak up!

Call our emergency dispatch at:

940-349-7000

Signs of main breaks include, water flowing down the street with no obvious point of origin, or water coming up through the street.

Significantly reduced water pressure in your home.