Active Street Construction and Utility Service Impacts Update

Recent Frontier Internet Utility Service Impacts During Construction:

Thursday, Aug. 5 and Monday, Aug. 9, two Frontier internet service lines were severed on Chebi Lane between Old North Road and Freedom Lane. The internet service lines were identified prior to crews beginning construction but the locations were inconsistent underground, which resulted in the lines being severed and Frontier service disruptions as crews made roadway subgrade improvements. We apologize for any inconvenience this may have caused and are working diligently with the contractor and Frontier to avoid and reduce internet and cable service impacts moving forward.

How the City is Working to Minimize Future Temporary Utility Service Impacts During Construction:

While unforeseen impacts can happen during construction, the City is working to minimize future temporary utility service impacts for this project in the following ways:

• The construction project manager, contractor and Frontier are working together to locate any additional shallow utility lines in the project area;
• Frontier will have a crew on standby to lower any service lines that are found to be too shallow as construction progresses in the area;
• The constructions project manager is readily available and responding to resident questions and concerns related to the construction project.

The Upcoming Phase of Construction and Temporary Traffic Impacts

Weather and contractor scheduling permitting, crews are expected to complete the current phase of improvements on Mistywood Lane and Chebi Lane within the next two weeks. The next phase of improvements are scheduled for Freedom Lane and Craig Lane. During this phase of construction, the northbound lane of Freedom Lane and Craig Lane will be temporarily closed. Traffic will be one-way with established detours in place. Access will be maintained for local residents and property owners throughout the temporary lane closure.